Shipping & Delivery
Learn how our free standard LTL freight, curbside delivery and delivery timelines work.
View Shipping Policy →Contact Hayes & Burns
We’re Here to Support Your Project
Whether you are planning a single primary bathroom or a multi-unit development, our team is available to answer product questions, clarify freight logistics and help you place orders with confidence.
Contact Details
Hayes & Burns
4550 Linden Hill Rd, Suite 150
Wilmington, DE 19808
USA
Phone: +1 (302) 412-0294
General enquiries: info@hayesandburns.com
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)
Saturday & Sunday: Closed
When to Contact Us
- To verify dimensions, clearances or installation details before ordering.
- To confirm freight timing for time-sensitive projects.
- To request assistance with an existing order or shipment.
- To clarify which products are best suited to your bathroom layout.
Send Us a Message
Share a few details about your project, and we’ll respond by email with clear, practical guidance instead of generic sales copy.
Helpful Links
Many common questions about freight, timing and returns are answered in our policy pages.
Freight Delivery Guide
Step-by-step guide on inspecting shipments, signing the Bill of Lading and handling damage claims.
Read Freight Guide →Returns & Refunds
Understand our 30-day return window, no restocking fee policy and how return freight costs are handled.
Review Return Policy →